Person-centred
Your needs, preferences, culture and goals guide your supports.
NDIS Information
NDIS
What the National Disability Insurance Scheme covers, and how to start services with ClearMind Services.
What the NDIS provides
The National Disability Insurance Scheme provides eligible Australians with funding for reasonable and necessary disability-related supports. Each participant’s plan is individual, and the supports that can be purchased depend on the participant’s goals, funding and applicable NDIS requirements.
ClearMind Services can discuss the supports you are seeking and help you understand whether our services are suitable for your needs.
Questions about funding or eligibility
Questions about plan funding or eligibility should be directed to the NDIS, your plan manager or your support coordinator where appropriate. We are always happy to point you in the right direction.
Getting Started With ClearMind Services
Six steps from first contact to supports starting. There is no obligation at any point.
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Contact us or submit a referral
Get in touch by phone or email, or send a referral through the website.
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Tell us about the supports you are looking for
A member of the team will talk through what you need.
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We discuss your goals, preferences, support needs and funding arrangements
This helps us understand the whole picture, not just the request.
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We determine whether ClearMind Services can safely and appropriately meet your needs
If we are not the right provider, we will say so honestly.
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We complete the required intake, consent, risk and service agreement processes
Where we are a suitable provider, these are established before support begins.
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Your supports commence according to the agreed plan
Supports are reviewed as your needs or goals change.
Support that starts with you
Good disability support is about more than completing tasks. We focus on helping participants build confidence, maintain independence and work towards the things that matter to them.
Choice and control
You remain involved in decisions about the supports you receive.
Strengths-based
We recognise and build on your existing abilities, skills and strengths.
Respectful and inclusive
We welcome people from diverse backgrounds and aim to provide a safe, respectful support experience.
Mental health & psychosocial support
ClearMind Services also provides mental health and psychosocial support focused on recovery, wellbeing, independence and meaningful participation in everyday life.
Support is tailored to the individual, and may include building routines, confidence, daily living skills and community connection.
Participant resources
Independent information and support, outside of ClearMind Services.
National Disability Insurance Scheme
Eligibility, planning, and how funding works.
NDIS Quality and Safeguards Commission
The independent body overseeing provider quality and participant safety. You can raise a concern with them directly at any time.
Disability Advocacy Finder
Find an independent advocate to speak up with you or on your behalf.
Let’s start with a conversation
Whether you are looking for support for yourself, a family member or someone you work with, ClearMind Services is here to listen and understand what you need.